FAQ

You can choose additional options to add to your rented campervan: 

• bicycle carrier (€ 42.00 per month)
• rear tent (€ 42.00 per month)
• portable chemical toilet (€ 42.00 per month)
• mattress protector (included)
• kitchen equipment (included)

Yes, ViaVie has a spacious parking next to the showroom in Overijse. You can park your private car, at own risk, during the time of your rental. 

Another option is to use public transport because the bus- and train stop are closeby.

Yes, there is a frequent bus line that stops right in front of the ViaVie showroom. 

The closest trainstations are within walking distance (<2km) from the ViaVie showroom.

When booking your campervan you can also reserve a free shuttle to the trainstation. 

Yes, bringing pets is allowed in principle, under certain conditions. First of all, this must always be reported to the landlord in advance. Which animal is it, how many animals, size of the animal? This allows the landlord to grant explicit permission via e-mail, but also to offer, for example, a specially provided or suitable campervan.

The landlord is not liable for any traffic violations and / or fines related to the transport of pets in the campervan. The tenant must also observe any quarentaine measures imposed by European countries.

There is no pet fee or extra cleaning costs charged but the tenant is responsible for use as a "good family man" of the campervan. This does not include pets on seats, beds or mattresses, do not leave animals alone in the campervan. The tenant is responsible for any damage (inside and outside) caused by the pet.

ViaVie is continuously open from Monday to Saturday between 8am and 6pm. During peak season (July & August), we also open on Sundays. As a tenant, you are free to choose your departure date. It is not required to pick up on Friday or Saturday. During peak season you can easily avoid busy weekend traffic in Europe.

We start pick up at 9am and expect renters coming back during the afternoon at 4pm the latest. In exceptional cases, we can agree to deviate from these opening hours.

At ViaVie, we strive for maximal flexibility for the renters in function of their travel plans (e.g. ferry connections etc.). If available, we can agree to pick up the campervan the evening before the actual rental period.

ViaVie offers you the flexibility you need. We only have a minimum booking period of 48h/2days. Shorter trips for a weekend or a mid-week are therefore definitely possible. Moreover, the days of departure and arrival are free to choose. Based on your calendar and our availability, we like to discuss the posibilities with our rental customers.

The complete and thorough cleaning of the inside and outside of the campervan is always included in the rental price. All kitchen equipment is also thoroughly cleaned between rental periods, and we also provide new, washed mattress covers for every rental.

The tenant returns the campervan as a "good housefather" on delivery. The rented extras such as chemical Toilet or rear tent must be cleaned by the tenant. The cleaning and cleaning of kitchen equipment must be carried out by the tenant. In the event of specific damage or contamination, the rental company shall charge a cost.

The tenant takes care of the filling of fuel (diesel) from the campervan, the filling of the clean water tank and the complete emptying of the dirty water tank.

When you collect the campervan you should bring: Identity card or passport of the person responsible for the lease. Upon departure, a rental agreement will be completed and signed, where the tenant will also state his home address in Belgium.

In addition, we will make a copy of the identity card and driver's license for all vehicle drivers. You also provide a credit card or bank card for reservation or payment of the deposit.

Upon each departure, the tenant will receive a personal tour of the rented campervan. Please count for at least 20min to 1h explanation depending on the period and duration of your trip.

We will discuss with you all the functionalities of the rented vehicle e.g. how the refrigerator, the auxiliary heater or how to refill water or drain dirty water, open the door, open and close the popup roof. We also effectively show you how to do it and alert you to known mistakes to avoid all possible damage from misuse.

In addition, on our site, you will find some instruction videos that could come in handy to watch before departure. During your trip we are also available for all your questions. Finally, the campervans are always provided with full manuals in the language of the tenant.

We have several brands and models to offer for a subscription. Each campervan has its own equipment and layout. In the overview, you can compare each model and choose the one that best meets your needs.

You are welcome to view the available campervans in our showroom at Overijse.

We have different colors of each model in our rental fleet but cannot really take into account a preference in color. Our campervans are always similar and fully equipped in the camping part. 

In our subscription formula, only the people mentioned in advance are allowed to drive the rented campervan. These drivers are at least 23 years old and have had a driver's license for at least 5 years. All drivers also live at the same (Belgian) address that will be mentioned on the rental contract.

All insurance and travel assistance for multiple drivers are included in the rental price.

There are two options:

Standard Insurance Package
Civil liability, legal assistance and all-risk personal damage, fire, glass breakage, nature damage and theft. Deductible to be paid is € 1.500 per claim.
Free

Comfort Insurance Package
Civil liability, legal assistance and all-risk personal damage, fire, glass breakage, nature damage and theft. Deductible to be paid is € 800 per claim.
199,00 EUR / month

Throughout the year, you can subscribe to the available models for 3 months, 6 months or 12 months. 

During the quote request you will be able to choose between different options for your planned trips:

The number of kilometers per month:

• 1250 km included (Included)
• 1750 km included (115.00 EUR / month)
• 2000 km included (190.00 EUR / month)
• 2500 km included (375.00 EUR / month)
• 3000 km included (595.00 EUR / month)

More flexible than leasing: for companies, a subscription is more flexible than leasing.

Insurance included: all insurance and travel assistance for multiple drivers are included in the rental price.

Test before purchase: Are you still unsure about your purchase? With a subscription, you experience the campervan as it would be yours.

Make your dream trip come true! Use the subscription to take that long trip you've been dreaming about!

The rental price is always inclusive of a full insurance cover. This includes, in addition to civil liability and legal assistance, a full omnium cover (own damage, theft, fire, glass-break, overflowing game, ...).

If you have any damage or an accident during your trip, you can get support 24/24, 7/7 from the call center anywhere in Europe. ViaVie has taken out a fleet insurance with AG Insurance which you can rely on excellent damage statistics.

We provide a €800,00 deposit for each of our campervans. This deposit can be paid by bank transfer to our bank account (1 week before date of departure) or by payment by bank card or reservation on credit card when collecting your campervan.

The absolute minimum age for driving a campervan is 23 years (on the date of departure) in addition, the driver(s) must have a valid type B driving license for at least 5 years without a driving ban.

Several drivers are allowed without additional costs. Upon departure, please provide us with a copy of each driver's license. All campervans are provided for license type B.

Personal items and baggage but also, for example, electronics are not covered by the insurance of the landlord. We recommend that tenants contact their personal insurance company for additional coverages under their insurances or travel insurance. Many credit card companies offer similar services as well.

Each campervan is equipped with basic kitchen utensils for 4 persons (or 5/6 pers. if applicable). This package includes cups, mugs, large and small plates and cutlery all neatly cleaned and provided within a convenient storage basket. To cook, we provide a basic set of pots, a kettle and a frying pan.

The tenant will have to provide his personal items for cooking, coffee, tea ed. As well as kitchen towels, washing-up liquid and dishcloths.

Each campervan is equipped with newly washed mattress protectors, 1 per mattress. Using these is mandatory.

The tenant provides his personal sleeping gear (blanket or sheets), pillows, stuffed animals ed.

At pickup, the campervan is always equipped with a full diesel tank and full AdBlue tank. The tenant also brings back the campervan with full diesel tank, a petrol station is available within 100meters of the ViaVie showroom. AdBlue should not be filled up unless required while traveling.

At pickup, the campervan is provided with a full water tank and an empty and cleaned waste water tank. The tenant brings back the campervan with empty dirty water tank. It is not necessary to fill up/empty the fresh water tank.

Campervans with a built-in kitchen are delivered with a variable gas level, according to the level of gas brought back by the previous tenant. If necessary, we can estimate whether the gas level is sufficient for normal use during your journey. For longer rental periods we always install a new 2,75KG Campinggaz bottle. If desired, the tenant can bring another reserve gas, e.g. for longer trips to Norway. For this purpose, the cost price of the gas bottle is charged.

Each campervan is equipped with an additional battery for the living area (next to the vehicle engine battery). It has an autonomy of 2 to 4 days (depending on the type of campervan and use) and is charged while driving. You can also recharge the residential battery via an external 230V socket. Coupling and extension cable are provided in each rented vehicle.

All ViaVie campervan are equipped with a tow bar. A folding (90°) bicycle rack for 2 or 3 bicycles can also be rented. For information, these are also suitable for e-Bikes up to 30kg weight per bike.

In the event of a serious accident or other emergency, you will contact the local emergency services depending on the country. Before your departure, make a note of the main contacts per country you wish to visit.

At ViaVie we can help and support you if needed. Upon departure you will receive all useful phone numbers and emails. We are available 24h/24h 7/7.

For the technical assistance of the campervan, each vehicle (VW, Mercedes, Ford) has a specific assistance and emergency number. This assistance also works continuously and is valid throughout Europe. These contact details will be shared with you upon departure.

ViaVie campervans are as good as new vehicles (up to 1 years old) and are subjected to a thorough technical inspection every time they return (oil level, water level, tire pressure, ...). However, a breakdown or technical problem can always happen.

Therefore during your trip you can always (24h/24h and 7/7) call our ViaVie assistance. When you leave, you will receive all the necessary phone numbers and emails so that you can always contact us via mobile phone.

For the technical assistance of the campervan, each vehicle (VW, Mercedes, Ford) has a specific assistance and emergency number. This assistance also works continuously and is valid throughout Europe.

Up to four: two adults on the lower sleeping area (1.35 × 1.80 m, extendable to 2.09 m with an extension piece) and two more in the pop-up roof (1.14 × 1.98 m). Both sleeping areas can be ready for use in under a minute.

Many of our customers also sleep in the lower bed with two adults and a small child.

It is based on the new VW Caravelle from 2025 – the passenger van version of the current VW Transporter, which was developed jointly with Ford and shares its platform with the Ford Transit Custom and Tourneo Custom. This gives you a technically up-to-date base vehicle, converted in our workshop in Darmstadt.

The VW California is a factory-built production camper based on the VW Multivan – well designed, but with a fixed configuration and level of conversion. The Classic+ Caravelle, on the other hand, is individually converted from the new Caravelle at the SpaceCamper workshop in Darmstadt – offering more sleeping spaces, more storage and greater flexibility for everyday use. A handcrafted alternative for anyone looking for more than a standard production model.

The base vehicle is covered by the VW new-vehicle warranty, while the conversion is covered by the SpaceCamper workshop warranty. As all components are produced in Darmstadt, we remain your direct point of contact even after the warranty period has ended.

With lowered suspension or air suspension, the campervan with its pop-up roof closed remains under two metres high, allowing it to fit into standard underground car parks. With the standard suspension and tyres, the total height remains below 2.05 m.

Yes. From the engine and paint colour to wood finishes, the pop-up roof, solar system or premium wood options – every Caravelle Camper Van is built to your individual specifications.

Both are Volkswagen models, but they are built on different platforms. The Caravelle is the passenger van version of the Transporter developed jointly with Ford – more robust and offering more storage space. The Multivan is based on Volkswagen’s MQB passenger-car platform – offering more car-like comfort and making it ideal for those who drive frequently in everyday life. We will be happy to help you decide which model best suits your needs during a personal consultation.

Currently around 10 months. You can find already configured vehicles available from stock on our offers page.

The Ford Nugget is Ford’s best-known factory-converted campervan – well designed, but with equipment and configurations that are largely fixed. The Classic+ Ford is based on the same vehicle, but is individually built in our workshop in Darmstadt: six engine options, three wood finishes, optional all-wheel drive, plug-in hybrid or fully electric drive.

If you need more sleeping spaces, more storage space or a six-seater configuration, the Classic+ offers a solution tailored to your needs.

Strictly speaking, no. Our conversion is based on the Ford Tourneo Custom, the passenger and comfort version. However, it shares its platform with the Ford Transit Custom – and, since 2025, with the new VW Caravelle.

So if you are looking for a Ford Transit Custom Camper, the Classic+ Ford is an excellent alternative: the same proven platform, professionally converted in our workshop instead of being a self-build project.

Up to four people: two adults on the lower sleeping area measuring 1.35 × 2.09 m, expandable to 1.51 m wide, and two more in the pop-up roof measuring 1.14 × 1.98 m. Both sleeping areas are ready for use in under a minute.

Some of our customers even sleep in the lower bed with two adults and a small child.

The Ford Nugget is a factory-built production camper with fixed configurations. The Classic+ Ford is individually built in the SpaceCamper workshop in Darmstadt and can be configured according to your travel style, engine choice and equipment requirements, with more sleeping spaces, more storage and greater flexibility for everyday use.

The base vehicle is covered by the Ford new-vehicle warranty, while the conversion is covered by the SpaceCamper manufacturer’s warranty. Since all components are produced in Darmstadt, we remain your direct point of contact even after the warranty period has expired.

At the moment, we only offer complete vehicles. Our current offers also include pre-configured vehicles, or you can take a look at our modular retrofit system.

Yes. With the 170 hp diesel all-wheel-drive version, it becomes a fully capable Ford off-road camper for gravel tracks and forest roads.

Currently around 10 months. You can find already configured vehicles available from stock on our offers page.

Up to seven people can travel in the vehicle, while up to four can sleep in it: two on the lower bed measuring 1.40 × 2.00 m and two in the pop-up roof measuring 1.14 × 2.05 m.

The Classic+ Multivan is a genuine alternative to the VW California, based on the VW Multivan (T7). It offers the same compact dimensions and car-like driving comfort, combined with a highly flexible, handcrafted camper conversion.

The rear bench can be removed without tools, the swivelling kitchen is removable, and the load volume can reach up to 4,005 litres. While the California, whether in Beach or Ocean trim, comes with largely fixed camper solutions, the Classic+ focuses fully on flexibility between passenger car, campervan and transporter.

The ID. Buzz is now well established on the market, but as a more compact, fully electric vehicle, it offers less interior space for a camper conversion than the Multivan.

The Classic+ Multivan also gives you more freedom when choosing the powertrain: from an economical diesel or petrol engine to a plug-in hybrid with 4MOTION all-wheel drive. This means you can enjoy an electrified powertrain without having to commit to a fully battery-electric vehicle.

If you want to buy a fully equipped Volkswagen Camper today and prefer an electrified drivetrain, the Classic+ Multivan hybrid is a particularly versatile choice.

Up to four people: two adults on the lower sleeping area measuring 1.20 × 2.01 m, expandable to 1.35 m wide, and two more in the pop-up roof on a 1.13 × 2.04 m bed with disc springs.

You can find more information about the Classic+ sleeping concept on the rear bench page.

Yes. With the pop-up roof closed, the Classic+ Multivan remains under two metres high, making it suitable for most multi-storey and underground car parks.

This is a major advantage compared with traditional campervans and larger motorhomes.

Very. The standard energy package includes two lithium leisure batteries, a charging booster and a 2,000-watt inverter for 230 V power.

This means the Multivan Camper can also be used away from external power connections, for example as a mobile office or as a comfortable base while travelling.

Yes. You can choose between diesel, petrol or a plug-in hybrid with 4MOTION all-wheel drive, along with different paint colours, wood finishes and optional equipment such as a pop-up roof or solar system.

Every Classic+ Multivan is configured to suit your individual needs.

Both are Volkswagen models, but they are built on different platforms.

The Multivan is based on the MQB passenger-car platform and therefore offers more car-like comfort, better road handling and a more modern interior. It is ideal for anyone who uses the vehicle frequently in everyday life.

The Caravelle is the passenger van version of the Transporter developed jointly with Ford. It is more robust and offers slightly more storage space.

We will be happy to help you decide which model best suits your needs during a personal consultation.

The current delivery time is approximately 9 months. You can find already configured vehicles available from stock on our offers page.